When you buy groceries online at ShopFoodEx, we do not substitute items unless you say we can.

Substituting a grocery item means replacing it with a similiar item that we choose for you.

We give you the option of allowing for substitutions for individual grocery items:

• If you WANT us to substitute a grocery item that might be out of stock then simply check the substitution box for that specific item.
  
• If you DO NOT WANT us to substitute a grocery item then simply leave it unchecked and if it is out of stock we'll remove it from your online grocery order.

You might not care if  we ship a can of Bush's Pinto Beans in place of our generic can of Pintos. But then again you might.  Some customers would whip us with a wet noodle if we dared to substitute a hard to find grocery item they have ordered! Logical substitutions is the rule here. A can of diced tomatoes for a can of diced tomatoes. No funny stuff, just plain common sense ...

Bottom line?  Just leave that substitution box unchecked if you don't want a substitution and check it if you do!